What a great experience!From our initial contact, through designing our system, installation and dealing with NV Energy, McKay, Fred and their team at...
We had Bob's Repair out for an estimate on replacing our two HVAC systems. Matt Mims (Estimator / Sales Lead) was both personable and professional -- no gimmicks or high pressure sales tactics. Within a day or two, Matt put together a "good" vs. "better" vs. "best" set of proposals for various levels of Trane equipment. Each of these proposals were between 30% and 50% lower than we received from local HVAC competitors (for precisely the same equipment). Our sense was that Matt knew / knows this yet never once did Matt engage in trash talk relative to these competitors sales, installation and/or servicing practices. If you're shopping for a new HVAC replacement, Bob's Repair should be on your short list.
Very respectful and professional. They did a great job.
Had them flush my hot water heater, get job, get price. Thank you Manuel Torres.
Bob's absolutely lived up to their 5-STAR reputation. After I had multiple companies come out and provide estimates to replace my AC units, Bob's came in...
Bob's was prompt to arrive and quickly diagnose and fix our problem. It was a compressor capacitor. Also gave us a tip that others should heed. If your AC is down, turn it off at the control and breaker. If it is the compressor capacitor the compressor will continue to try and start, each time getting so hot that it triggers the thermal safety switch. This can happen hundreds of times. So just turn it off if it doesn't work.
My technician Issam was so amazing. I called Bob’s as a second opinion after some confusing diagnostic news from a different company and I wish I would have just gone straight here first. He was so kind when I was clearly having a bad day lol.
My air conditioner died at 30 years old (R.I.P.) I shopped around with probably 4 other businesses. Most of them tried to sell me unnecessary products...
WOW!I'd give Bob's additional stars if the system would let me. We called Bob's based on a recommendation from a coworker and could not be happier!Scenario: I was 7,200 miles away in SE Asia when I learned that my AC went down (14 hr. time-zone difference) . I called Bob's the minute they opened the following day and explained that my pet was in the home and needed treated air. They offered to provide a portable cooling unit until they could get the master system repaired. The portable unit wasn't required because Bob's had a tech here within an hour of my call.They confirmed the cost of the repair and provided a timeline. The job was completed in under 45 minutes, and the price was incredibly fair; especially knowing how vulnerable we were at the time.Bob's will be my only company for HVAC. We are customers for life!B and LHenderson, NV08/2023
Thank you for coming on the same day! We suffered our animals suffered until you arrived! Thank you!
Suzanne B. San Miguel
I called Bobs Repair and Roy arrived within 20 minutes. He was patient and explained everything, he needed to do, he got my AC working and my home comfortable again. This company is outstanding awesome, reasonable. Don’t hesitate to call them. I will when I need them. Roy went above and beyond.
Issam was very knowledgeable and personable did a great job
My tech was very honest! The day before the visit, I had another company come out for a leak, that I thought was coming from the air conditioning unit of the roof. That company wanted over 15,000.00 for a new unit, and implied that the water from the air conditioner is what caused the leak into my home. Bob’s worker went on the roof, inspected and took photos. The pictures showed that the air conditioner was no where near the leak in the roof. The technician HONESTY was amazing!!! Had I not called another company, I might have signed a contract for a new air conditioner, that I didn’t need. Kudos to your technician, and your company. I highly recommend your company for honesty, next day appointment, and professional service! Thank you Bob’s repair service! I wish you much success! Being honest will earn you respect, more business, and a successful family business! Again, Thank you!
Showed up on time. Did the job exactly as described. Answered all questions and gave recommendations on air filters. Showed before and after picture so we could see what our money actually went toward. And charged exactly as quoted, which isn’t always the case with a lot of companies. At the risk of sounding like a boomer, it’s very hard to find quality service these days. I will use them in as long as we live in the area and recommend to all my friends.
very professionalgreat job knowledgewould recommend them to all my friends and familythey are my go to company for duct cleaning
A fine shop with old time customer service! We had a persistent problem and the guys came to troubleshoot it and fixed it in stages as was needed. They also never left us without cooling.After the last repair completed we were set. They also understand that we have a favorite technician and they went out of their way to schedule our guy.And the pricing was fair and affordable for regular people.
Kyle was outstanding. Very consciousness & professional. The company & Kyle were very easy to work with. Would highly recommend Bob's Repair AC.
just a service call for failed ac system and estimate for new. super happy with the service
The gentlemen made the whole experience of not having the air conditioner for a couple of weeks worth the wait. When we finally contacted them they were right out and right on it. The other company was giving us the run around and I didn't realize that until I called Bob's on Thursday and had a quote and repair time scheduled by that night.These are good people. Kept me in the loop on everything that they were doing with the repair.Highly recommend them.Dyan Stewart
Kyle provided great AC service, he was honest, the company had a fast response for appointments. I have already recommended to friends and family.
Thank you Bob’s repair! Technician Ron came and did the assessment up on the roof, the vents were clogged, he cleaned it up, change filters up there. He was very professional, detailed in explaining what was going on up the on the unit, he took pictures and show us were the problem was, he fixed and we are very thankful. We will be using their services again for our AC tune up.
Kyle from Bob’s showed up within hours of me calling. He diagnosed the problem quickly and replaced the part that wasn’t working in ten minutes. Great service and great value. Would highly recommend.
Ac upstairs stopped working Alex came out within 5 minutes found issue gave me a quote and fixed it less than hour overall great experience great attitude and my house is cooling down.
Ac upstairs stopped working Alex came out within 5 minutes found issue gave me a quote and fixed it less than hour overall great experience great attitude...
Amazing work, top notch clean quality, professional, would highly recommend them for any and all hvac service. Moving forward we will use no one else. Best company in Vegas!
Had inspection done. Issam was great! Spent a lot of time investigating the issue and was very patient explaining everything.
Ron was very professional and diagnosed the problem immediately. He also thoroughly checked the system both inside and out. I was away when he completed the job cleaned up and called me to turn on the security. I will always call Bobs Repair for all my HVAC needs
This time around we need a water heater and the guys did an incredible job! Always a pleasure working with the crew. This company provides great pricing, responsiveness and high quality installation and products. Highly recommend them!
Don D. Nelson
Very professional and friendly. Plus we found out that our family relatives know each other in other state
Our AC unit went out on Monday, and after a call to Bob's, Kyle came out to assess the issue and let us know our compressor went out. After determining there was nothing he could do at the time, he gave us an honest and fair assessment of our options and didn't charge us for the service call since he "didn't leave [us] with working AC". After getting a couple other quotes, we decided to go with Bob's and we are glad we did! The installation was originally scheduled for Thursday, but their office gave us a call saying that the equipment they were going to use was not up to their standards, so they'd fix it and come by the next day. Francisco and Eric showed up the next day on time and completed the installation quickly and efficiently. Before long, we had functioning AC at a fair price. And did I say that they left us with a portable AC the entire week before the installation? Our experience with Bob's Repair has been nothing short of professional and customer oriented, which is how it should be. Larry with the office was also helpful when I had questions about my extended warranty. Highly recommend!
Had my AC go out on me. With this heat, I didn't know who to reach out to. I did my research and came across Bob's Repair, not knowing what to expect. Adan came to my house to fix my unit. All I can say is my AC is fixed. Adan did an exceptional job. Went through the problems with my unit and took care of it. I'd be dying of heat without his service. I would recommend Bob's Repair Sevices. Adan thank you!
In the middle of a heat wave they came the morning after l called and fixed the air conditioning unit.
Kyle was so professional and knowledgeable! When we need service again - will ask for Kyle. He advised us on solar installation as well / how easy it is to get a quote! Would recommend Bob’s to anyone…
They were honest and did a thorough job on time and courteous Bob's saved the day
This is a prime example for all businesses that serve the public. Outstanding service, all professions we are very pleased and very happy with our new AC, Heater and clean ducts for safe airflow.
Good services, right on time. He did replace my motor of my fan. So happy I got my air conditioner back.
Fantastic. From the moment we booked the original call to the fix, great communication and an all around good experience.
Bobs repair AC and heating did an outstanding job replacing my furnace, I used them for replacing my hot water heater as well. Great knowledgeable, friendly staff, and the work that was done was very professional. For all my HVAC repairs I will call Bob's repair
Top service and detail to clean up after the job was done. Could not have been happier with the service we got.
Ron is an excellent technician and asset to the company. Thank you for taking care of us and getting our AC back up and running as quickly as possible.
Bobs fixed an AC unit for me last year. Fantastic company. Reasonable price for a quick repair. Within three hours of me calling my air conditioner was fixed. A capacitor had gone bad they replaced it total cost was $345 which I think is very fair and their quick turn around time was amazing.
Called them twice on separate issues. Adan and Ron resolved my AC issues in timely manner
This company is extremely professional and very friendly. The tech was running late so they texted me and called me immediately to let me know, along with a picture of what he looked like. Kyle the Tech was extremely informative and let me know what he was doing when he was checking my vents and why. When he went outside to check the system itself and came back and let me know of an issue, he immediately sent me an estimate to send to the owner of the house I rent. He is great and very customer oriented.
We had an AC emergency and called Bob's to get someone out here quickly. It's 112 degrees and the AC completed stopped working and our upstairs was 92...
I just had Bob's AC come out to my home for my air conditioning. I called them late yesterday afternoon and they were at my home before noon today. Fred...
Outstanding on every front: service, communication, friendliness, workmanship, pricing, availability. I called another company prior to Bob's Repair, but...
Bob's Repair is amazing! Let me start there. The story: Saturday night, my AC unit started making noise. I called another AC company with whom I've had a...
Had a leak near water heater Bob's repair responded quickly.The technician was professional, knowledgeable & curtious. Fixed the leak and left the area...
Right when the weather started getting warm, the fan on our AC unit went out.After reading reviews for several companies, I settled on Bob's.They were...
Christian was on time, courteous and professional. He was quick to diagnose a simple problem and didn't try to upsell me. I appreciate his honesty and he...
We had received service from another AC service provider and the diagnosis was that we needed a new compressor and possibly a new AC system. When I...
I received recommendations from several moms to call Bob's. Their website gave me pause as I wasn't quite sure WHAT to expect. Like bitcoin, what? I trust...
Bob's Repair was the second company we called out to provide a quote for what I thought was a simple intake repair. Ours had shredded and was spilling our...
Daniel and Kash from Bob's AC are top notch experts. They both arrived with a huge smile on their face, which is always a great way to start any...